Returns and Refund Policy

RETURNS
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We have a 0-day return policy, which means items once purchased cannot be returned for a refund. You can always contact us for any return questions at contact@stratigency.com.

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that
we may evaluate the issue and make it right.
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or
personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable
liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Refunds
Services once purchased from us will not be refunded. We do request a payment up front for services that will be rendered to your company, and once works begins in any manner, this is not refundable. However, should you request a refund before work has commenced, this will be processed via bank transfer. For more details, please contact us at contact@stratigency.com.